Service Desk Manager - £25-35k - Leicester

Computer People Limited
£25k - £35k pa
15 Jul 2017
20 Jul 2017
Are you an experienced service or helpdesk manager looking for a new role? Perhaps you want to tackle more managerial duties as well as keeping your technical edge? Perhaps you're in a stuffy environment unwilling to accept change or progress? If that sounds familiar this could be the role for you. I am working with a massively successful organisation that has, year on year, doubled in size with plans to continue expanding for the foreseeable future. Because of this growth a Service Desk Manager role has been created to manage a helpdesk of 5 technicians and play a key part in the implementation of a new helpdesk management system. This Service Desk Manager role will firstly work to manage and support the helpdesk team. You'll have a solid technical background as especially towards the start of this role as there will be some hands on work required. Experience with managing, leading a team and relationship building is also key as you'll regularly visit the various sites to ensure systems support meets the customer and staff's needs. You will get involved in projects designed to increase client satisfaction, enhancing the quality of support and building bridges with technical and non-technical members of staff and customers. This role is perfect if you have technical and managerial experience, if you have a good history of senior service or helpdesk support you could also be suitable if you're wanting to engage in more managerial duties. For this Service Desk Manager role we can offer up to £35,000 bonus & excellent benefits This role is based on the edge of Leicester and easily commutable from; Birmingham, Burton Upon Trent, Corby, Coventry, South Derby, Kettering, Leicester, Loughborough, Market Harborough, Nottingham, Nuneaton, Royal Leamington Spa, Rugby and Tamworth If this role sounds of interest please send your most recent CV to willgisby or call Service Desk Manager - £25-35k - Leicester Service Desk Manager - £25-35k - Leicester Service Desk Manager - £25-35k - Leicester