Telesales Executive

Lumen Consulting
15 Jul 2017
20 Jul 2017
Position overview An exciting opportunity has arisen in a growing Sales team for an Internal Sales Executive, reporting to the Sales Manager. This role consists of calling businesses to sell products, following orders through from end to end and account management of current customers. Key Roles and Responsibilities - Maintain relationships with existing customers - Understand customers' needs, advises them with relevant products - Make pro-active outbound calls to customers - Follow up on inbound and outbound leads and enquiries with quotes and proposals. Turns leads and enquiries into a sale - Communicates new product/services development to prospective buyers - Works closely with Marketing to develop content relevant to target sector - Provides Marketing and Management with market intelligence and customer insights - Represent the client at trade shows, events and exhibitions, when appropriate - Maintain and updates sales and customer records - Create and maintain good working relationships with the Sales Administrator, New Business/Key Account Managers and Marketing Qualifications and Experience - At least two years experience in a sales role. - Proven track record in delivering strong business growth. Skills - Excellent sales and negotiation skills with a proven track record of achieving and exceeding targets - Able to understand customers' needs, good product knowledge - Ability to handle pressure - Resilience to deal with objections and customers who turn you down - Well organised and able to prioritise own workload - Excellent communication and inter-personal skills: comfortable on the phone, good at establishing a rapport - A positive attitude - Tenacious, determined, bold - Good working knowledge of Microsoft Office Suite, CRM Company Our Client started out in 1996 with a simple underfloor heating mat and a 'range' of just 6 sizes. Today, 17 years later, this simple underfloor heating mat has become a well recognised global brand over 40 sizes in 3 different outputs and an army of loyal installers and advocates all over the world. They have been the subject of continuous improvement and is now one brand in a family of over 20 brands ranging from mirror heating through carpet heating to frost protection and much more. Job Title Internal Sales Executive Reports to Sales Director Hours Full Time, 42.5 hrs per week Holiday 28 days including public holidays Salary £25,000-£30,000 depending on experience plus bonus scheme Probation Six months

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