Rental Assistant

£18k - £21k
07 Jun 2017
06 Jul 2017
Applicant Services
Contract Type
Full Time
Rental Assistant
£18k - £21k
Monday- Friday 08.00am- 18.00pm

Our client is the largest privately owned leasing and fleet management company in the UK. Due to rapid growth, an exciting opportunity for a Rental Assistant to join the rental team has been identified.

This is a dynamic, fast-paced and friendly environment that will suit an energetic and enthusiastic individual.
Your role will be to manage and facilitate the end to end rental product whilst providing customers with excellent customer service, ensuring suppliers are meeting and exceeding agreed KPI's, completing customer specific reporting and ensuring invoicing is completed accurately and in a timely manner.

Key Responsibilities
• To book and manage hire requests for short and long-term requirements
• To keep systems updated in a timely manner with any information relevant for the hire
• Complete and manage damage claims and all invoicing relating to hiring vehicles
• Challenge Suppliers at all times to ensure KPI's are met and costs for our customers are kept to a minimum
• Regular communication with all Customers

About you
• Knowledge of and a background from the commercial vehicle transport industry would be advantageous
• Previous experience (or similar) within a busy customer service environment dealing with the rental of both cars and commercial vehicles. Knowledge of 1Link hire network is preferred but not essential
• I.T literate
• Will work best on their own initiative and take pride in ensuring that work is seen through to completion
• To be flexible in attitude in providing solutions to problems
• Able to interact confidently with customers, suppliers, be a team player, and build credibility with same
• Good standard of Education with a minimum of GCSE Maths and English or equivalent

Suitable skills/experience: Vehicle Rental, Vehicle Rental Executive, Car Rental Executive, Vehicle Rental Assistant, Car Rental Assistant, Car Rental, Car Hire, Vehicle Hire, Rental Manager

How to apply
If you wish to be considered for this Rental Assistant role click ‘apply'. You will receive an email shortly after your application - you will need to read and respond to this to complete your application.

You must be eligible to work in the UK.

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