Account Manager

£25k + bonus
07 Jun 2017
06 Jul 2017
Applicant Services
Contract Type
Full Time
Account Manager
£25k + bonus

Our client is the largest privately-owned leasing and fleet management company in the UK. Due to rapid growth, an exciting opportunity for an Account Manager to join the Customer Support team has arisen.

Reporting to the Head of Customer Services, the Account Manager will be dedicated to supplying excellent customer service to existing clients with the opportunity to sell and up sell products.

Position Summary
As Account Manager, your remit will include dealing with incoming queries from customers, their drivers and suppliers. Additionally, your responsibility will include:

• Generate sales for a portfolio of accounts and reach the company's sales target
• Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling.
• Manage and solve conflicts with clients
• Interact and coordinate with the sales team, fleet admin and driver support teams along with other staff members in other departments working on the same account
• Establish budgets with the client and company
• Meet time deadlines for accounts

• Attention to detail is essential to ensure that all opportunities are recognised and each customer receives a level of customer service unique to them.
• Organisational Skills are extremely important because our Customer Services Team have many varied tasks through-out the day so the ability to organise your time and prioritise your tasks is essential to ensure all customer queries are handled within company SLAs.
• Customer Service is vital. Without the ability to provide good customer service, Total Motions vision will not be met. Our clients confidence in our service is crucial.
• Sales experience is important to ensure all sales opportunities are recognised and handled to a high standard.
• Administration experience at some level is important to ensure the basic job expectations are understood and the working environment is not unexpected.

How to apply
If you wish to be considered for this Account Manager job click ‘apply'. You will receive an email shortly after your application - you will need to read and respond to this to complete your application.

You must be eligible to work in the UK.

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