Customer Advisor - Banking

WR Group Limited
Solihull, West Midlands
£16,000 - £21,000 Plus Excellent Benefits Package 
27 May 2017
24 Jun 2017
Contract Type
Full Time

Customer Advisor - Banking 
Solihull, West Midlands 
£16,000 - £21,000 Plus Excellent Benefits Package 

Are you a dedicated banking professional with in-depth knowledge of ISAs and savings products? 

If you're passionate about delivering the highest levels of customer service, Secure Trust Bank would love to hear from you. 

Incorporated in 1954, Secure Trust Bank is a well-established provider of quality banking solutions, including a range of lending solutions and savings products. Due to ambitious growth plans, they are now looking for a number of Customer Advisors to join their award-winning team, both on a permanent and fixed-term basis. 

In this rewarding role, you'll have the chance to build on your existing banking expertise and become a key player within a successful company's operations. 

As a Customer Advisor, you will be tasked with delivering excellent service to Secure Trust Bank's deposit customers. 

You'll receive a comprehensive training and induction programme to ensure that you are equipped with the expert knowledge to service customers' needs. 

Acting as more than just a friendly voice on the end of the phone, you'll tailor your approach to meet customers' individual needs and take ownership of their queries, providing confident and sound guidance regarding ISAs and savings products. 

Interested? To be considered, you'll need: 

- Experience in a banking role, including knowledge of savings products and ISAs 
- A high level of IT literacy 
- A courteous and confident telephone manner 

As a Customer Advisor, you will be a great listener with a superb eye for detail. A target-focused nature and the ability to explain information clearly and confidently are also key. 

To apply for the role of Customer Advisor (Banking), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Customer Advisor, Banking, ISA Consultant, Banking Advisor, Customer Service Rep, Customer Service Executive, Call Centre Rep, Bank Advisor, Banking Executive, Finance Advisor, Customer Service.